Partners and others
Online Shopping Mall Duijiang Notes and Terms and Conditions
Exchange conditions:
Eastern Miles Members must go to the nearest business hall to open the consumer password before conversion;
Exchange method:
Eastern Miles Mall merchandise exchange only accepted online and take the Eastern Airlines flight voyage applications, temporarily do not accept other ways to exchange;
payment method:
The current website is for online payment only;
Delivery Area:
Eastern Miles The distribution area of the mall is limited to the mainland of China (excluding Hong Kong, Macao and Taiwan), foreign and Hong Kong, Macao and Taiwan members to change the location of the goods, please specify the mainland of China; and please fill in Chinese;
Delivery method:
The goods are delivered by courier
Delivery time:
The goods will be sent within 7-10 business days after the filing of the application. If the holidays or stock conditions are met, the mailing will be postponed accordingly. If you do not receive the product within 15 working days, please contact the Eastern Miles mall service hotline. The validity period of the distribution inquiry is valid for 60 days from the date of delivery. If you fail, the Eastern Miles Online Store Can no longer be accepted.
Commodity signout
1) Eastern Miles Mall to send out the goods to support customers out of the box acceptance, please check the goods when the first check out the goods are intact, accessories are complete; such as courier refused to open the box acceptance, Please contact us directly. Please contact the Eastern Miles mall hotline 400-633-5530 immediately and we will resolve it as soon as possible.2) Once the goods are signed, the default appearance of the goods will be undamaged, the parts will be missing, and the replacement application for non-commodity quality will not be accepted. Please understand.
3) One-time exchange of multiple items, the goods may be disassembled separately after delivery; if you receive the goods and convertible goods do not match, please call the Eastern Miles mall customer service hotline, or log on Eastern Miles Mall page, enter the "order query ", Get orders related to the demolition of information.
4) Because some of the goods packaging replacement more frequently, so you receive the product packaging may not be exactly the same with the picture, please accept the goods in kind, we will try to be updated in a timely manner, which brought you The inconvenience also hope understanding.
Product changes and out of stock:
1) The Eastern Miles merchandise will not be changed and canceled after it has been redeemed;
2) The Eastern Miles mall retains the right to replace part of the product or adjust the points required to redeem the product without further notice;
3) In the event of an out-of-stock exchange, Eastern Miles members may choose to wait for delivery or exchange the same points for the same value in the mall.
The goods are in kind, the picture is for reference only;
After-sales service instructions
replacement statement
1) After all levels of strict checks, Eastern Miles online store all the goods are from the regular purchase pipeline, for the line genuine, and all goods can enjoy the manufacturer's national Union Security service.2) Eastern Miles online store products, once redeemed to confirm, no special reason not to change.
replacement process
In case of quality problems in the course of the use of goods, after the confirmation of non-human fault problems; from the date of receipt of goods (subject to the actual date of receipt) from 15 (inclusive) can be replaced.
replacement goods need to meet the following conditions:
1) Please keep the main goods back when the goods return, goods related accessories are complete, and the goods will be returned together;
2) merchandise warranty card, etc. with the written material is not filled and any fouling, folding;
3) in the process of returning merchandise merchandise without damage due to improper packaging or transport operations.
Product warranty
From the date of receipt of the goods (subject to the date of receipt) for more than 15 days of quality problems; you can use Eastern Airlines to open the vouchers and merchandise warranty card to the designated repair point warranty products, such as no warranty card Carry the exchange certificate can be.
replacement process
In case of quality problems in the course of the use of goods, after the confirmation of non-human fault problems; from the date of receipt of goods (subject to the actual date of receipt) from 15 (inclusive) can be replaced.
Merchandise voucher
1) Since the points store is Eastern Airlines to thank the majority of customers to provide feedback services, so in the points in the form of pure points to redeem the goods are not invoiced; points plus cash form The cash portion of the converted goods can be provided in the form of an integral coupon.2) The merchandise converted in the mall may apply for redemption vouchers through the service hotline 400-633-5530, which is provided by the supplier of the converted goods. The same order of the goods can only apply for a redemption certificate, lost without compensation, the application will be successful after the courier courier to you.
China Eastern Airlines to add a number of international routes to redeem duty-free goods
On August 1, 2013, a number of international routes (including designated Australia, North America, Europe, Southeast Asia, Japan and South Korea and other international routes) were launched on China Eastern Airlines International routes to introduce redeemable tax exemption items. "Eastern Miles" members on the machine to participate in the redemption of the redemption of goods, just my membership card to pay the cabin attendant audit, payment can be (to accept credit card payments and payment in a variety of currencies), the whole process is simple, easy, Convenience! At present, a membership card can only redeem a duty-free goods on the machine. Whether there are points on the specific redemption of duty-free goods. Please refer to the cabin attendant for details on whether there is a redemption for points.
Machine-wide redemption of goods from 200 kinds of selected more than 40 kinds of best-selling products for members to choose. Including: the mystery of the sea blue, la prairie, Sisley, Lancome and other international brands of skin care products; Montblanc, Guinea, Gucci, poetry, folli lolloe, Swarovski and other high-end boutique brand leather goods, glasses, watches, jewelry and many more. Brand high-end rich, diverse product types, and fully meet the different needs of members.
